Privacy Policy

Last updated: August 23, 2026

This Privacy Policy explains what information Krikoo collects when you use our app and website, and how we use it. Krikoo is a free platform that helps cricket players and captains in India build squads, find opponents, and organize matches.

Data We Collect

When you create a Krikoo account, we collect your name, mobile number and/or email address, and a password. To verify your account, we send a one-time password (OTP) to your mobile number or email.

To build your player profile, we collect information you choose to add: your city, state, country, batting style, bowling arm and type, playing role, jersey number, years of experience, a short bio, and a profile photo.

When you create or join a team, we store your team's name, roster, and your role within it. When you arrange a match, we store match details (format, venue, date, participating teams) inside that match's Match Room, along with any messages sent in that Match Room's chat and the toss/lineup information captains enter there.

After a match, captains can rate each other; we store that rating, any tags selected, and any note left with it. This reputation data is visible to other users to help them decide who to play against.

We also automatically log basic technical data needed to run the app securely — such as login sessions, device/browser information, and app error logs — and, if you install Krikoo to your home screen, standard Progressive Web App data needed for offline functionality.

How We Use Your Data

We use this information to: create and secure your account (including OTP verification); let you build a squad and find opponents by city, format, and rating; run Match Rooms so teams can coordinate a game; show you your own match history, ratings, and stats on your Captain Desk; and respond to support requests.

We do not use your data for third-party advertising, and we do not sell your personal data.

Who Can See Your Data

Your player profile (name, city, format, rating, and any info you choose to add) is visible to other Krikoo users so they can decide whether to challenge or accept a match with your team. Messages inside a Match Room are visible only to members of that specific match. Ratings and short notes left about a captain after a match are visible to other users as part of the reputation system.

We use third-party infrastructure (such as hosting and file storage for uploaded profile photos) to run the app. These providers process data on our behalf and do not use it for their own purposes.

Account Deletion & Your Rights

You can request account deletion directly from Settings inside the app. This submits a deletion request that a Krikoo admin reviews and approves; once approved, your account is deactivated and your personal profile data is removed from active use. You can also cancel a pending deletion request from the app before it's approved. If you'd rather not use the in-app flow, email support.krikoo@gmail.com from your registered email or mobile number and we'll process the request.

You can also update or correct your profile information at any time from your Profile and Settings pages in the app.

Data Retention & Security

We keep your account and match data for as long as your account is active, so your match history and reputation remain useful to you and to other players. Once an account deletion is approved, associated personal profile data is removed from active systems. We use standard security practices — including hashed passwords, expiring OTPs with limited verification attempts, and authenticated sessions — to protect your data. As with any online service, no method of transmission or storage is 100% secure, and we can't guarantee absolute security.

Children

Krikoo is intended for users old enough to independently register an account and organize matches. We don't knowingly collect data from young children. If you believe a child has created an account without appropriate consent, contact us and we'll review and remove it.

Changes To This Policy

We may update this policy as Krikoo adds features. We'll update the "Last updated" date above when we do. Continued use of Krikoo after an update means you accept the revised policy.

Contact

Questions about this policy or your data can be sent to support.krikoo@gmail.com.

Note: This policy describes Krikoo's data practices in plain language based on how the app currently works. It is not a substitute for formal legal review — if you plan to scale, raise funding, or expand to more users, have a lawyer confirm this against India's Digital Personal Data Protection Act (DPDP) requirements before that point.